Personal Identification Information
We may collect personal information from Users in a variety of ways, including, but not limited to: when Users visit the Site, register as a VITAMAN GLOBAL preferred customer, and in connection with other activities, services, features, and resources on our Site. Users may also be asked to provide their email address for identification purposes, to complete a purchase, or to receive promotional communications, as appropriate.
We will only collect personal information from Users if they voluntarily provide it to us. Users can choose what information they provide to us, fully knowing that refusing to provide certain kinds of personal information may prevent them from engaging in various Site-related activities or transactions.
Non-Personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. This information may include: browser name, type of computer used to access the Site, and other technical information related operating systems, Internet service providers, and other similar information.
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How We Use Collected Information
VITAMAN GLOBAL collects and uses Users personal information for the following purposes:
To Improve Customer Service
Your information helps us more effectively respond to customer support requests or address specific customer needs. It also helps us better communicate with Users about shipping delays, out-of-stock products, and other matters related to order processing.
To Send Periodic Emails
The email address Users provide for order processing will only be used to send information and updates pertaining to orders. It may also be used to respond to other User-initiated inquiries, requests, and questions. If a User decides to opt-in to our mailing list, they should expect to receive emails about company news, product updates, seasonal promotions, and other product- or service-related information. Users may opt-out of email communications at any time via the “Unsubscribe” link at the bottom of our emails or by contacting us directly via our Site.
How We Protect Your Information
We follow the appropriate data collection, storage, and processing practices and implement relevant security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information, including usernames, passwords, transaction information, payment details, and other User-related data stored on our Site.
All sensitive and private data exchanged between the Site and its Users takes place over an encrypted SSL (“Secure Socet Layer”) secured communications channel for added protection.
Sharing Your Personal Information
We do not sell, trade, or provide access to our Users’ personal information to third party sources. We may share generic, aggregated demographic information, not linked to any personal information whatsoever, regarding our Users and their behaviors on our Site with business partners, trusted affiliates, and advertisers. We may use third party service providers to help operate parts of our business, including our Site, or administer activities on our behalf, such as sending out emails, surveys, contests, etc. In these rare instances only, we may ask to share personal information to enhance the User experience and will only do so once Users have provided permission.
Accepting These Terms
PO BOX 622 Fairfield NSW 1860
+61 (0)2 97256994